{"id":14,"date":"2026-09-26T21:39:45","date_gmt":"2026-09-26T18:39:45","guid":{"rendered":"http:\/\/generac.site\/?page_id=14"},"modified":"2026-09-29T00:07:50","modified_gmt":"2026-09-28T21:07:50","slug":"refund-returns","status":"publish","type":"page","link":"https:\/\/generac.site\/en\/refund-returns\/","title":{"rendered":"Delivery and returns"},"content":{"rendered":"
\n

GENERAC UKRAINE \u00b7 BASTION LTD<\/p>\n

Delivery and returns<\/h1>\n

Everything you need to know about receiving your order, returns and exchanges.<\/p>\n

\"Delivery<\/p>\n

\n
1\u20132<\/strong>business days to dispatch<\/span><\/div>\n
Carrier rates<\/strong>apply to shipping<\/span><\/div>\n
14 days<\/strong>for returns under the law<\/span><\/div>\n<\/div>\n
\n
\n

Receiving your order<\/h2>\n

Nova Poshta<\/h3>\n

Shipping costs are always calculated by the carrier according to its rates. Transit time is determined by the carrier separately from dispatch time.<\/p>\n

Collection<\/h3>\n

Collection is free of charge. Please contact us before visiting to arrange collection of your order.<\/p>\n

Orders are dispatched within 1\u20132 business days.<\/strong><\/p>\n<\/section>\n

\n

Returns and exchanges<\/h2>\n

Under Article 9 of the Law of Ukraine \u201cOn Consumer Protection\u201d, you may return or exchange an item purchased from the store within 14 calendar days, excluding the day of purchase, provided all conditions stipulated by law are met.<\/p>\n

Read Article 9 of the Law of Ukraine \u2197<\/a><\/p>\n<\/section>\n<\/div>\n

\n

Questions about your order?<\/h2>\n

Contact us to discuss shipping, collection or the return procedure.<\/p>\n

Contact us<\/a>Browse the catalogue \u2192<\/a><\/div>\n<\/section>\n<\/section>\n","protected":false},"excerpt":{"rendered":"

GENERAC UKRAINE \u00b7 BASTION LTD Delivery and returns Everything you need to know about receiving your order, returns and exchanges. 1\u20132business days to dispatch Carrier ratesapply to shipping 14 daysfor returns under the law Receiving your order Nova Poshta Shipping costs are always calculated by the carrier according to its rates. 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