GENERAC UKRAINE · BASTION LTD
Delivery and returns
Everything you need to know about receiving your order, returns and exchanges.
1–2business days to dispatch
Carrier ratesapply to shipping
14 daysfor returns under the law
Receiving your order
Nova Poshta
Shipping costs are always calculated by the carrier according to its rates. Transit time is determined by the carrier separately from dispatch time.
Collection
Collection is free of charge. Please contact us before visiting to arrange collection of your order.
Orders are dispatched within 1–2 business days.
Returns and exchanges
Under Article 9 of the Law of Ukraine “On Consumer Protection”, you may return or exchange an item purchased from the store within 14 calendar days, excluding the day of purchase, provided all conditions stipulated by law are met.
Questions about your order?
Contact us to discuss shipping, collection or the return procedure.